Open Option To Pay Transaction Fees

[conleec]

My wife and I run a small nonprofit that accepts small dollar donations to help other small causes. We're migrating our fundraising from a proprietary app to a Wordpress site using Pabbly Subscription Billing. Our old app offered the ability for donors to pay the transaction fee, and for our small donations that would be a game-changer. Please consider adding the option to pay transaction fees to Pabbly's checkout.

Thank you for your consideration.

Sincerely,
Chris Conlee
Founder - PIFster the Pay It Forward charity

 

[ArshilAhmad]

Hi @conleec,

Currently, it’s not possible to add a transaction fee field to the checkout page. If you want it to be added to the Pabbly Subscription Billing checkout page, you can submit your request on our dedicated platform.

Subscription Billing: New Feature Request / Bug Reporting | Pabbly

Vote or request new Pabbly features. Subscribe to get updates about new features from Pabbly.

roadmap.pabbly.com

 

[conleec]

Folks, I've added this request to the official feature request system here:
https://roadmap.pabbly.com/p/option-to-pay-transaction-fees-nonprofit-request
Please vote. This would be a lifesaver for nonprofits like ours.

Sincerely,
Chris Conlee
Founder - PIFster the Pay It Forward charity

 

[Liam67]

Solid feature request — "cover the fee" toggle is huge for nonprofits, especially on small donations where fees eat 15-30% of the gift. Stripe and PayPal both expose this via API, so Pabbly adding a checkbox should be straightforward.

In the meantime, you can fake it with a Pabbly Connect workflow that adds the calculated fee (2.9% + $0.30 for Stripe) to the donation total. Bit of a game to set up but works as a stopgap.