Pabbly API stripping out HTML in POST response

[admin-m1g]

Hi,
We've got a POST API request going out from Pabbly Connect. We've been advised by SimPro developers that this is an issue with Pabbly Connect and not their system.
Basically, Pabbly Connect is stripping out the <br> tags and other HTML data which is preventing proper function.
Screenshots of the API request inside Pabbly as well as what's received in SimPro attached below.

See attached

 

[ArshilAhmad]

Hey @admin-m1g,

I have noted your concern, please allow us some time to look into this issue. I will get back to you as soon as possible.

 

[ArshilAhmad]

Hi @admin-m1g,

API by Pabbly doesn't support HTML rendering, so the note is being stripped of <br> tags. I suggest using the simPRO: Create Customer Note action event instead, which will give you the desired result.

 

[admin-m1g]

Hey @ArshilAhmad

We can't add notes to leads though?

Link to related documentation below:

simPRO Software API

 

[ArshilAhmad]

Hi @admin-m1g,

If there is a specific action or trigger event you would like to see integrated into the simPRO application, you can submit a request for it on this platform - https://pabbly.hellonext.co/.

After you submit your request, our integration team will review it and, if possible, add the desired action or trigger event to the application.