Pabbly Email Open Rates Dropping to Nothing

[kapelle]

I know Google has new email deliverability requirements but I checked my emails and they are all set up properly. For the past two weeks my email opens have drastically reduced to basically nothing. Would anyone have some suggestions on what I need to do with Pabbly to troubleshoot this? I send other emails with another provider and the open rates have not been affected, so I think the problem is with something I have set up (or don't have set up correctly) with Pabbly in regards to Google's new email requirements. *EDIT* I found an email from Pabbly with instructions on how to update the emails!

 

[Arshita]

Hey @kapelle

Can you please confirm if this is the workflow where you are facing the issue? If so, try capturing the webhook response to check if you are receiving the email.