Pabbly google review data different than APIFY

[Fousey]

Your Workflow URL

https://connect.pabbly.com/v2/app/workflow/mapping/IjU3NjcwNTZkMDYzMjA0MzI1MjZlNTUzNTUxMzci_pc

Consent to Access & Modify

I authorize Pabbly Support to log in to my account and make changes to the specified workflow for troubleshooting.

My pabbly URL LINK: https://connect.pabbly.com/v2/app/workflow/mapping/IjU3NjcwNTZkMDYzMjA0MzI1MjZlNTUzNTUxMzci_pc


From my Google Business Profile, the latest review that is received, has a reviewID=AbFvOqmL0zuYowK4t2jHSo2Oc9FYwv343ayfje2dvG1XC9g-NwRdNCPQfoQTv2dH6Fl2rdI3Ppjv0Q

if i run APIFY and scrape the same review, the reviewID is different =

Ci9DQUlRQUNvZENodHljRjlvT2tock9EVmhZbTl1TWxvMVdWSm9UblJ0TkVzNVRWRRAB

Why for the same review PABBLY gives a different reviewID than APIFY scrapping?

Thank you

 

[ArshilAhmad]

Hi @Fousey,

Could you please share a short screen recording showing the different review IDs for the same review you are referring to?

Thanks & Regards,
Arshil Ahmad
Customer Support Associate
Pabbly.com
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[Fousey]

Hello Here is as requested.

Thank you

 

[ArshilAhmad]

The review ID you see in Pabbly Connect comes from Google’s official Business Profile API. This ID is stable within Google’s ecosystem and is intended to uniquely identify a review when working with Google APIs.

In contrast, the review ID returned by Apify is not the same as Google’s API review ID, as it does not use the Google Business Profile API. Instead, it scrapes data from the internet and typically returns an encoded value extracted from the Google Maps web UI.

Thanks & Regards,
Arshil Ahmad
Customer Support Associate
Pabbly.com
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[Fousey]

Thank you. What value can i use in order to match what i collect in pabbly and in Apify to identify the same review?

 

[ArshilAhmad]

Thank you. What value can i use in order to match what i collect in pabbly and in Apify to identify the same review?

If Apify provides the review creation time and it matches the time fetched by the Google Business Profile action step in Pabbly Connect, you can use that to match the review between Pabbly Connect and Apify. Since Apify is not using the official Google Business Profile API, there is no unique ID available to match the review.

Thanks & Regards,
Arshil Ahmad
Customer Support Associate
Pabbly.com
Rate your support

 

[Fousey]

thank you, how can i pass in the last step API (Pabbly) the comment of the original posted language and not the Translated by google one?

 

[Preeti Paryani]

Hi @Fousey,

Upon checking the action, it seems the comment is being passed in the original posted language itself, and it is not getting translated by Google.

You can confirm this under the last API step, as highlighted in the attached screenshot.

 

[Fousey]

Hello @Preeti Paryani

yes i have added that to extract the original review. Can you please confirm to me that it is the right way of doing it?

thank you very much

 

[Preeti Paryani]

Hello @Fousey,

Yes, you’re doing it the right way. The OriginalComment value is correctly being passed in the last API step, so your setup looks fine.

Please feel free to proceed, and let us know if you face any issues.

 

[Fousey]

thank you very much