Pabbly Tasks didn't excecated

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Sep 25, 2022
13:35:09
WooCommerce

Filter by Pabbly
#01= [Order Updated] [Lifetime] - ECG Skill Level 1 : Concepts & Techniques#01 ECG - Concepts & Techniques2 Steps Workflow
2 Free Tasks
IjU3NjYwNTZi..

Hello, We have renewed the Graphy website on Saturday. After that in pabbly we have a problem in executing the Tasks of Graphy. What is the exact issued happened?
 

Kunal Valuskar

Member
Staff member
Hey @Dr Sajjan Academy

We have checked the workflow and found that all the tasks are not moving forward because of the filter condition. In filter condtion you are checking "ECG Skill Level 1 : Concepts & Techniques - Life Time Validity" = "ECG Skill Level 1 : Concepts & Techniques - Life Time Validity" but in the actual task we are getting value "ECG Skill Level 1 : Concepts & Techniques - 1 Year Validity" because of which filter gets failed and it will not continue.

1664174601239.png


Please check there is no issue with the Graphy app. It is perfectly running. You have got two new learner and enrolled in the course as well on 25th September.

1664174733002.png


Thanks
Kunal
 

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Sep 26, 2022
14:21:45
WooCommerce

Filter by Pabbly
#01= [Order Updated] [Lifetime] - ECG Skill Mastery#02 ECG Skill Mastery4 Steps Workflow
2 Free Tasks
IjU3NjYwNTZi...
Partial Failed
Sep 26, 2022
14:20:07
WooCommerce

Filter by Pabbly
#01= [Order Updated] [Lifetime] - ECG Skill Mastery#02 ECG Skill Mastery4 Steps Workflow
2 Free Tasks
IjU3NjYwNTZi...
Partial Failed

Please check this automation. When the order creates in woocommerce. orders are not moving to Graphy and not enrolling for their course?
 
Last edited:

Kunal Valuskar

Member
Staff member
Hey @Dr Sajjan Academy

we have checked the results from the history and found that the email was started with the capital letter "A" because of which Graphy API does not recognize it. We have added an extra condition to lowercase the email and added it in the Graphy and re-executed the task and it was successful.

Screenshot for your reference:-

1664195068359.png



In the task it was failed because the user enters his email with capital letter in it and because of which it got failed.

1664195207392.png
 
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