Pabbly x Jotform x Twilo SMS Texts

[Hazukido]

Your Task History ID

https://connect.pabbly.com/workflow/share/WxNTYQdQUDNWHANpUwwCJQsfCw9VDFIxUElVR1dYBn5VGwZTVhdfNQBMACICQQloUBkEblQIADsLHwoOBVNTIFxSVkRVVgd9AE0JcgFiDD9bBVN7B2Y#

Hello,

I have a reservation system created and my main objective is for customers to get an SMS text once they fill our the jotform.

I've followed the pabbly youtube video on how to integrate jotform and twilo but for some reason, when customers fill in the jot form, they still are not receiving the SMS text I created. Could you please advise on what the issue is? I attached my task id.

 

[Preeti Paryani]

Hello @Hazukido

The issue seems to be with the data mapped under the Recipient Number field, refer to the attached screenshot.

Kindly add the the recipient number with the associated country code, to avoid getting the error. The nuber should be added as shown in the attached screenshot.

Please made the required adjustments and let us know if it works for you.

 

[Hazukido]

Hi, thank you for your reply. However, it still is not working for customers. The first image attached is a test run I did, and the SMS did work for me. The second image is when a customer filled in the jotform, but the they did not get an SMS message.

Image 1)

Image 2)

 

[Preeti Paryani]

Hello @Hazukido

The previous solution(adding country code before the phone number), works for the verified number. As the Twilio API, trial accounts can not send messages to unverified numbers. As per the failed task history it seems the numbers to which you attempted to send a message are unverified, refer to the attached screenshot for more info. This is the reason behind the errors you were facing.

Kindly make sure that either the numbers are verified or you are using a paid version to avoid getting the errors.