Pabby workflow executes but now sure why

[BeautyCouncil]

Your Task History ID

IjU3NjUwNTY5MDYzNzA0MzU1MjZlNTUzNzUxMzI1MTZhNTQzMzBmMzYi_pc

I have a workflow that executes but I'm not sure why.

The workflow is to Delete and Void a pass in Passcreator. The workflow is designed to be triggered via a webhook to Uncanny Automator on my Wordpress site after a member cancels their membership.

The Delete Pass workflow seems to execute immediately after I run a related workflow to create a pass. I do not have a third step in the Create a Pass workflow to execute the Delete pass.

Did I set the workflow up incorrectly? My understanding is the trigger in the Pabbly workflow when using a webhook is to listen for an action from Uncanny Automator.

I also checked to be sure I didn't have the wrong webhook in Uncanny Automator in case the Delete was calling on the original Create a Pass.

Please help! Thanks!

 

[ArshilAhmad]

Hi @BeautyCouncil,

Pabbly

connect.pabbly.com

The Uncanny Automator trigger step is based on descriptive webhooks. We don’t have control over the data Uncanny Automator sends to the webhook that triggers your workflow, which limits our visibility into why the workflow is being triggered. We recommend reaching out to Uncanny Automator’s support team to understand why data is being sent to the webhook for events other than membership cancellations. They are better equipped to address this concern.

Based on your Task History, we can see that the 'Delete Pass' workflow is being triggered within minutes of the 'Uncanny Membership Signup' workflow. However, we don’t have any information into why this is happening.

Pabbly

connect.pabbly.com