Partial failed - but everything seems good?

[webmandk]

Your Task History ID

IjU3NmQwNTZjMDYzMTA0M2Q1MjZhNTUzMzUxMzQ1MTYzNTQzNSI_3D_pc

Hi there,
My task history is:

IjU3NmQwNTZjMDYzMTA0M2Q1MjZhNTUzMzUxMzQ1MTYzNTQzNSI_3D_pc​

I get a number from gravity forms from my website, and using the currency format, but it says the number field is missing, even though it is there?

 

[Pabblymember11]

Hey @webmandk

Please carefully check the mapped data of your workflows and the incoming webhook response from your trigger with the tasks history ID. Due to a missing mapped key value, the action step didn't receive the required "Account Name" field.

 

[webmandk]

hi again Thanks for the reply.

Whats wrong with what you are showing me? in the answer on top of this?
This is what get errors:

It alsp seems like when i use one formular at webman.dk/ny-hjemmeside it triggers 2 different workflows:

 

[Pabblymember11]

Please review the trigger response in the task history ID. We have noticed that the mapped keys in your workflow did not originate from your triggering application. Due to the absence of the key and value, the Create Account action step did not work.

 

[webmandk]

Yes, I fixed that! Thanks! Now its only the currency formatter, thats not working correctly?

 

[Pabblymember11]

For the same reason, the mapped keys in your workflow did not originate from your triggering application. Due to the absence of the key and value, the currency action step did not work.

 

[webmandk]

I think i found the "problem".
These two marked tasks, is then I enter a contact in activecampaign, thats why the fields are not filled in..
But why is the task starting, when i do that manually in active campaign? It should be only from the formular at webman.dk where i have the formualr with the corresponding webhook?

 

[Pabblymember11]

Please check the currency mapping in the webhook response as it is not being reflected in the trigger response, causing the task to fail.

 

[webmandk]

Can you tell me more specific what to do, im not an expert like you..

 

[Deleted member 15445]

Hey @webmandk

Simply said, you just need to map the response "Contact Fields 4" which contains the currency every time. Kindly refer to the image below,

Monitor your workflow for a while and let us know if you get stuck at any step.

 

[webmandk]

The arrow you have made, shows I have done it correct?

 

[Deleted member 15445]

Hey @webmandk

Actually it shows the correct changes that we have made in your workflow.

Kindly let us know if it is working fine.