Paypal Redirect Page After Payment Error

[Ragy]

Hello, I am trying to redirect customers after they submit their payment on PayPal using the Live version. I added the Pabbly webhook on PayPal, and the webhook receives the data normally. However, even though the workflow is only a Trigger step and a Redirect step to a certain url, it somehow ends up redirecting to https://pabbly.com itself. I don't mention that url anywhere in the workflow or on PayPal (except for adding the webhook in the Sandbox and Production versions). Does anyone know how to change the redirect url to be the one I specified in the workflow? Thanks in advance.

 

[manthan]

Hey @Ragy

Could you please provide the Workflow link so that I can investigate it?

 

[Ragy]

Hello @manthan

Pabbly - Online Marketing & Sales Software

Automate your sales and marketing with Pabbly. Unite email marketing, lead capture, WordPress themes, subscription all at one place.

connect.pabbly.com

 

[manthan]

Hey @Ragy

Based on our observation of your workflow, everything appears to be functioning correctly, and there are no redirects to https://pabbly.com. Please confirm this from your end and let us know if you have any further questions or concerns.

 

[Ragy]

Hey @manthan,
Yes, I understand that. However, the redirect to pabbly.com still happens even though the WF history shows that it worked correctly. Which is why I posted this question. I have no idea why this error is occurring and no idea where to even suspect the error is.

 

[manthan]

Hey @Ragy

Could you please inform us of a suitable time for scheduling a meeting so that we can address the matter?