PDF document sent to Interakt (whatsapp) appearing as BIN

[vgstft]

Your Workflow URL

https://connect.pabbly.com/workflow/share/DkZZa18IVTZUHgFrBlkFIgAUAgZUDQJiVE0GFFZZAHgDTQFEBkcOZA1BACJTGARlBE0EblIOBT8JHVZSVQNSIQcdAT0HBFAqVhtVLlAFXW4OUFlxXz4#

Your Task History ID

IjU3NjUwNTZhMDYzMjA0MzM1MjY5NTUzZDUxMzU1MTY1NTQzMDBmMzQi_pc

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I authorize Pabbly Support to log in to my account and make changes to the specified workflow for troubleshooting.

I am trying to send a PDF document in the Header of a Whatsapp message on Interakt but the document format is incorrectly appearing as BIN and not opening as a PDF. In the send whatsapp message action step, I have tried mapping the pdf both as a webcontentlink as well as webviewlink, but its leading to the same error. Kindly advise how to resolve this.

 

[ArshilAhmad]

Hi @vgstft,

Please try uploading the file to the File Uploader (Pabbly) and then pass it to Interakt to see if that gives you the desired result.

 

[vgstft]

Hi @ArshilAhmad ,

FIle uploader is working for the above Pabbly workflow and as desired, pdf documents are appearing in whatsapp messages.

However I replicated the same flow for another whatsapp message and its still sending a BIN document. Please could you check this.

Workflow link: https://connect.pabbly.com/v2/app/w...aAWBbTwAEUAYJegAaUn4HBFwmVRgEf1AJCDsIVlV9Vjc#

 

[ArshilAhmad]

The file you have uploaded to File Uploader (Pabbly) isn’t publicly accessible. You first need to make the file public using the ‘Share a File with Anyone’ action step, then upload it to File Uploader (Pabbly), and finally pass it to Interakt.

Thanks & Regards,
Arshil Ahmad
Customer Support Associate
Pabbly.com
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[vgstft]

Thanks Arshil. It's working now.

 

[ArshilAhmad]

We’re glad we were able to help. We would really appreciate it if you could take some time to share your feedback with us.

Thanks & Regards,
Arshil Ahmad
Customer Support Associate
Pabbly.com
Rate your support