please help - Request is missing required authentication credential

[wizi]

Hi,
I am trying to setup an Random auto response to google review following this video

But I am getting this error at the very last step.

What did I do wrong? I thought I already authorize the worksheet in the previous steps. How can I fix this?


Thank you

 

[Supreme]

What did I do wrong? I thought I already authorize the worksheet in the previous steps. How can I fix this?
The workflow name is Nails 8002 (Mesa, AZ) - Random Reply Reviews

It appears that you might have made some changes in your GMB account and because of that the issue is coming in the GMB action step.

So, please add a new connection and try again.

 

[wizi]

Hi,
I added a new connection with a new gmail but its still getting the Credential Error. can you take a look at my work flow? thank you

 

[Supreme]

Hey @minhlily

Can you please make sure that you have created a project in the Google Cloud Console and enabled the Google My Business API for that project? You can follow the instructions here to set up a project: https://developers.google.com/my-business/content/get-started

If the issue still persists then you can contact the Google Workspace team, they will look into it and add it accordingly.

 

[wizi]

The link you provided has error. Do you have a video from pabbly showing how to do it?
But. I dont understand why do I need to add Google My Business API? And how does it related to accessing google sheet?

 

[Supreme]

Hey @minhlily

Please check the same with the Google My Business support team or the Google Workspace manager. Perhaps this might help you out.

 

[wizi]

But. I dont understand why do I need to add Google My Business API? And how does it related to accessing google sheet?

 

[Supreme]

Hey @minhlily

After reconnecting the GMB action step, your review is now getting posted. Please check your workflow and try the complete execution accordingly.

So, kindly reconnect all the GMB action steps inside the router action step.

 

[Supreme]

Hey @minhlily

Can you please check and confirm for us that the workflow is processing the review accordingly?

Kindly do let me know if you require any other help.

 

[wizi]

It seems to work fine for now.