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Posting as Slack bot doesn't give the same detail as posting as a user

jonbstrong

Member
I have noticed that when we set the Slack token type as a bot here:
1678223069257.png


and post a link to a Clickup link to a Slack channel, it doesn't give the same level of detail as it does for users. Here is an example to show you what I mean:

1678223115402.png


I would like to see the same level of detail when a bot posts as it does for a user - is this possible? Or is this a limitation imposed by the Slack API?
 
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Pabblymember11

Guest
Hey @jonbstrong

Can you please allow us some time, to do some testing on your desired conditions? So that we can suggest you accordingly.
 

jonbstrong

Member
Right, I think what you're missing here is that when I have the Clickup app installed in Slack, the user sent message unfurls, with the additional options. This doesn't happen when posting using the bot token
 

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Pabblymember11

Guest
Can you please record a short video on how it works and how it should work according to you? Whereas our team is currently looking into it.
 
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