Posting as Slack bot doesn't give the same detail as posting as a user

[jonbstrong]

I have noticed that when we set the Slack token type as a bot here:

and post a link to a Clickup link to a Slack channel, it doesn't give the same level of detail as it does for users. Here is an example to show you what I mean:

I would like to see the same level of detail when a bot posts as it does for a user - is this possible? Or is this a limitation imposed by the Slack API?

 

[jonbstrong]

I should also mention that the action with the bot had this option set to true

 

[Pabblymember11]

Hey @jonbstrong

Can you please allow us some time, to do some testing on your desired conditions? So that we can suggest you accordingly.

 

[Pabblymember11]

Hey @jonbstrong

We have also tried with both the token type and we are receiving the same data message in response.

Please check the following short recorded video once -

https://www.screenpresso.com/=Sb81e

 

[jonbstrong]

Right, I think what you're missing here is that when I have the Clickup app installed in Slack, the user sent message unfurls, with the additional options. This doesn't happen when posting using the bot token

 

[Pabblymember11]

Can you please record a short video on how it works and how it should work according to you? Whereas our team is currently looking into it.