Pre-purchase questions

[Vincente56]

Dear Pabbly Team,

A few questions before purchasing the product:

1) Can a human take over a conversation?

2) Can a user connect with a human? How does it work? Does the human need access to the Pabbly admin page? How are they notified?

3) We are an agency and want to create chatbots for clients. Can clients access the admin page?

4) Can I build an AI Assistant right away?

Many thanks,

Best,

 

[ArshilAhmad]

Hi @Vincente56,

Please check out the thread shared below:

How to Create and Use an AI Assistant in Pabbly Chatflow

The AI Assistant in Pabbly Chatflow helps you automate and enhance your customer support and engagement by leveraging artificial intelligence. The AI Assistant can interact with customers, answer queries and provide support — all without manual intervention. How to Set Up the AI Assistant in...

forum.pabbly.com

1) Can a human take over a conversation?

Yes, a human can take over the conversation if needed.

2) Can a user connect with a human? How does it work? Does the human need access to the Pabbly admin page? How are they notified?

You can add team members to your Pabbly Chatflow account. Please refer to the thread shared below for more details.

Team Members

Managing Team Members in Pabbly Chatflow You can add multiple team members to your Pabbly Chatflow account and share WhatsApp Numbers with them. Team members will be able to chat within your account and access only the shared WhatsApp Numbers. However, they will not have permission to delete...

forum.pabbly.com

3) We are an agency and want to create chatbots for clients. Can clients access the admin page?

You can add your clients as team members, but they will not have admin access.

4) Can I build an AI Assistant right away?

Yes, you can build an AI Assistant right away.

For more information, please check out the documentation shared below:

Tips & Roadmap

forum.pabbly.com