Problem connection with KEAP

[matteoVA]

I have a problem with sending information in keap.

I have a kajabi page with a form.
With pubbly I take thios informations (name,email,phone,job title)
I send this information to keap with the option Create/update contact.

If the contact need just an update because it was already on out keap, no problem, everything works fine.
If the contact need to be created, then pabbly won't send phonbe number and job tytle, but just name and email.

Is there a solution to that?
I have a funnel working right now and I'm spending money on ads. I need to get this fixed.

Otherwise my only option is to switch quickly to zapier again!

 

[Pabblymember11]

Hey @matteoVA

Please check carefully the phone number field which you have mapped in the action step in your workflow is not coming from your Kajabi form.

And because of that some submissions didn't get the phone numbers on them.

So, please pass the correct phone number field once or recapture the webhook response for the respective form accordingly.

 

[matteoVA]

The only trigger befor that automation is from kajabi, clearly I took this data from the submission of kajabi. Probably pabbly made a mess.. anyway I resent everything and recaptured everything and now looks fine.
Thanks for now.
have a good day.