Problem Creating a Non Inventory Product in Quickbooks

[geraldj]

Hi There

Got a stranger problem. I am connecting a Gravity Form to create a Non-Inventory Product.

I mapped all the fields and the ones that I do not have just yet I hard coded with a value./ When I submit it I get the following error:

"Business Validation Error: When you create an item, if Track quantity on hand is turned on, the item must be of type Inventory."

I have created a Loom video to show you what I have done.

Loom | Free Screen & Video Recording Software

Use Loom to record quick videos of your screen and cam. Explain anything clearly and easily – and skip the meeting. An essential tool for hybrid workplaces.

www.loom.com

Any ideas will be much appreciated

 

[Pabblymember11]

Hey @geraldj

Please allow us some time, we are currently looking into it.

 

[geraldj]

Just checking to see if there is an update on this

 

[Pabblymember11]

Hey @geraldj

We looked into your query and found the following document on a similar issue. I hope this might help you to configure the account setting in terms to run the action step.

Intuit Developer Support

help.developer.intuit.com