Problem with Freshsales

[veeco]

I believe, i did everything correctly, but when i press "Save and Send Test Request" the apps respond a blank value and the integration didn't go through...
Can anyone help me on this ?

 

[Supreme]

Hey @veeco

It seems like you might not have connected your Freshsale account correctly, kindly enter your Sub Domain accordingly.

Further, for better understanding, you can refer to our tutorial video -

(Watch the second part of the video)

 

[veeco]

connect it and still have issue with "There was a problem in the JSON payload"

For the subdomain... my url is not ended with freshsales.io but myfreshworks.com, how to select this ? or should i use full url ??

 

[Supreme]

Hey @veeco

We are currently looking into it, please allow us some time.