Rate Limit Errors

[ptbard]

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I authorize Pabbly Support to log in to my account and make changes to the specified workflow for troubleshooting.

We just started getting Rate Limit errors a few days ago when using Webhooks. Has something changed?

 

[Fagun Shah]

These are the rate limits for webhooks - https://forum.pabbly.com/threads/pabbly-connect-constraints-rate-limits.10670/

 

[ptbard]

This problem just started happening on Thursday. Has something changed? We have been making the same number of daily calls for months.

 

[Preeti Paryani]

Hi @ptbard,

Could you please clarify where exactly you are encountering the rate limit error?

Are you receiving the error while sending data to the webhook, or is the error occurring inside the workflow where the webhook is used as the trigger?

To help us understand the issue better, please share:

• The workflow URL, or
• Screenshots of the rate limit error you are seeing.

Once we have this information, we will be able to investigate the issue more accurately.

 

[ptbard]

The URL is: https://connect.pabbly.com/workflow/mapping/IjU3NjYwNTY4MDYzZTA0M2M1MjZkNTUzNDUxMzIi_pc

This webhook is being called by High Level and here is the error we are receiving:

Status - 429, Error Message - {"status":"error","message":"Rate limit exceeded. Please try again in 44 seconds."}
Message
Status - 429, Error Message - {"status":"error","message":"Rate limit exceeded. Please try again in 44 seconds."}

We have throttled the webhook calls to 250 every 2 minutes, so I don't understand why we are getting these errors still.