• Instructions to Ask a Question

    Click on the "Ask a Question" button and select the application for which you would like to ask questions.

    We have 5 different products namely - Pabbly Connect, Pabbly Subscription Billing, Pabbly Email Marketing, Pabbly Form Builder, Pabbly Email Verification.

    The turnaround time is 24 hrs (Business Hours - 10.00 AM to 6.00 PM IST, Except Saturday and Sunday). So your kind patience will be highly appreciated!

    🚀🚀Exclusive Discount Offer

    Just in case you're looking for any ongoing offers on Pabbly, you can check the one-time offers listed below. You just need to pay once and use the application forever -
     

    🔥 Pabbly Connect One Time Plan for $249 (🏆Lifetime Access) -  View offer 

    🔥 Pabbly Subscription Billing One Time Plan for $249 (🏆Lifetime Access) - View offer

Receiving triplicate emails....

I am a Zapier user (for 2 years) wanting to transition to Pabbly.

After learning from a tutorial video I learned that I need two steps in a workflow to extract a new item from a Podio App. (not sure why it isn't all in one step like Zapier, but it is what it is)

My issue is that I did it as the video instructed, but replaced the google sheet step to smtp.

It works, but I get 3 (three) duplicate emails. I'm eating up my free task just trying to troubleshoot this.

Any help would be appreciated. I would really like to buy a yearly with Pabbly and leave Zapier in the dust..


Thanks,

Alfred
 

Supreme

Well-known member
Staff member
Hey @TangoBravo

It appears that you might have pressed the "Save & Send Test Required" button more than 2 times and because of that your Podio application is sending the webhook response to your workflow multiple time.

1672915404389.png


So, as a solution, we would recommend you check your Podio account once for multiple same webhook URLs and delete similar URLs for it.

Or you can use the filter action step after the trigger event, which will only process the webhook for a specific webhook ID.

1672915609965.png
 
Thank you for your response Supreme.
Not sure how to check my Podio for multiple webhook urls to delete but I'll check it out. Else I'll just delete the workflow and start from scratch. (the filter didn't filter). Zapier doesn't have filters (that I know of) so no idea.

Appreciate the response.
 

Supreme

Well-known member
Staff member
Hey @TangoBravo

You can also clone the workflow and configure the trigger event only once then turn off the previously used workflow. In that way, your additionally created webhooks wouldn't send the webhook response multiple times.
 
Top