reminder set up from google sheet problem.

[icce.org.in]

I am testing with a workflow named as "trest". please check it. all the steps are running but in the router section, after delay the whatsapp section is not running. please check it yourself. sharing screenshot as well. it is an urgent need. Do I need to add something more in order to work properly.

 

[Pabblymember11]

Hey @icce.org.in

Please review the DateTime carefully you've specified in the Delay Until Action step closely it appears that it does not align with UTC time.

As a result, you should wait until the passed datetime aligns with UTC time.

 

[icce.org.in]

so do i need to change the complete date and time to UTC first? before adding all the before time frames and routes as well?

 

[Pabblymember11]

Regarding the Delay Until Action step, it's essential to input the date and time in UTC format using the Date Time Formatter action step. In your specific scenario, the date and time you're supplying in the Delay Until action step should be in UTC.

Our scope of support is limited to help resolve the errors and bugs for all our customers. We cannot help in setting up workflows from scratch for our customers.

Regarding your use case, we recommend hiring an automation expert who can design such automation for your workflow and manage everything for you - https://forum.pabbly.com/threads/pabbly-connect-experts-and-consultants.22/

And can even find automation experts in our Facebook group as well - https://www.facebook.com/groups/formget.deals/