Rerunning failed and skipped steps

[AshPLF]

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I authorize Pabbly Support to log in to my account and make changes to the specified workflow for troubleshooting.

Hello!
Rerunning failed and skipped steps is not working for us on any workflow. It would be helpful if you guys could look into this and get this working.
Thanks!

 

[ArshilAhmad]

Hi @AshPLF,

Is the issue related to the auto re-execution of a failed task not working, or are you also unable to manually re-execute the failed task?

 

[AshPLF]

This is for both instances

 

[AshPLF]

@ArshilAhmad
This is for both instances. Some will say auto re-execution at at certain time and will not re execute and then I will get the spinning wheel of death when I manually re-execute failed and skipped steps.

 

[ArshilAhmad]

Thank you for the confirmation. Our team is working on fixing the auto re-execution issue. In the meantime, could you please share a short screen recording showing the issue you encounter when trying to manually re-execute the workflow?


Thanks & Regards,
Arshil Ahmad
Customer Support Associate
Pabbly.com
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[AshPLF]

@ArshilAhmad here is a screengrab of a re execution not running:

 

[AshPLF]

@ArshilAhmad
Here is a loom video of the issue:

Pabbly re-execution issues | Ashley

Use Loom to record quick videos of your screen and cam. Explain anything clearly and easily – and skip the meeting. An essential tool for hybrid workplaces.

www.loom.com

 

[ArshilAhmad]

Thank you for sharing the video. Please allow us some time to look into this concern. We will get back to you with an update soon.

 

[Preeti Paryani]

Hello @AshPLF,

The issue related to workflow re-executions has been resolved by our team. The workflows should now execute correctly.

We recommend monitoring your recent error notifications to verify that the workflows are now re-executing as expected.