respond.io API is invalid

[Jenna]

Hi i have put bearer follow by API key, but still invalid? How to solve this?
respond.io updated the API 2.0 or pabbly is not updated? Please help

 

[Pabblymember11]

Hey @Jenna

It seems possible that you did not pass the API key in the appropriate manner, as instructed in the help text. Please make sure to add a Bearer prefix to the API key.

 

[Jenna]

Hi thanks for your reply. I have put Bearer prefix, but still cant. Kindly refer this video. Thanks

 

[Pabblymember11]

Hey @Jenna

We are now modifying the API because, as we can see from the Respond.io API, they have deprecated the API.

Please give us some time we'll shortly provide you with an update.

 

[Jenna]

Thank you so much. Looking for the update

 

[Jenna]

Hi, any update? Thank you

 

[Pabblymember11]

Hey @Jenna

Our team is currently working on it and it might take a little while to make this up live.

Your kind patience will be highly appreciated.

Regards!

 

[Jenna]

Alright noted. Can roughly know how long would its take? Then I can plan the process on my end. Appreciate that. Thank you

 

[Pabblymember11]

Performing all the necessary testing and implementation may require a week to complete the updates.

 

[Jenna]

Okay noted thank you

 

[Jenna]

Hi, any update for far? Thank you

 

[Pabblymember11]

Hi, any update for far? Thank you

Yes, we have updated the Respond.io's integration on the platform, kindly give it a try and let us know.

 

[Jenna]

Hi what does this error mean? I face this issue when create a contact under respond.io.

And there are some extra info like Profile Pic Url, Keys, Please Map And Enter Comma Separated Key(s), what does it all about and what info i need to put in?

 

[Pabblymember11]

Hey @Jenna

We are currently looking into this, please allow us some time.

 

[Jenna]

Okay thank you

 

[Pabblymember11]

Please check now, we have updated the action step. It should work now.

 

[Jenna]

Hi, is it you have helped me to complete the action step 2 & 3?

Now i try to add in another action step 4, which is to add tag to contact, but this error appear.

 

[Pabblymember11]

Please check -

 

[Jenna]

Hi, sorry what does it mean? Its different from my workflow

 

[Pabblymember11]

You are passing ID in the Identified and passing email address in the Value.

Please check carefully and then try again.