Router Systeme.io Grant Access to Course >>> Contact ID not found

[upskill.thrive]

Hi guys.

I changed the payment link from test payment link to live payment link.
I made a live purchase on the course I made and the contact was created on Systeme.io.
The problem is it did not grant access to the course via email.
It worked on previous test buys but now it's not working.
I checked the Systeme.io Contact ID settings and Map it again, I can no longer find the ID.
See attached image. It should show something like the right image.
Please help.

 

[Preeti Paryani]

Hello @upskill.thrive

You are unable to get the Contact ID as the "Systeme.io: Create Contact" action step is throwing an error. Kindly enter a new Email.

Please refer to the attached screenshot for more info.

After receiving the response with the contact created, if you still face the issue please let us know.