Yes, that's correct. The process involves two distinct steps. First, adding subscribers to the system, and second, sending individual emails to these subscribers.
The initial step of adding subscribers is necessary to ensure that the email addresses are registered within the system and can be targeted for sending individual emails. Without adding subscribers first, there wouldn't be a recipient list to send the emails to during the "Send Individual Emails" step.
Will the same user be added to the subscriber list multiple times if they submit the form multiple times?
No, the system will reject attempts to add the same user with the same email address multiple times to the subscriber list. This prevents duplicate entries and ensures that each user is only added once, even if they submit the form multiple times.
For our email communication, we will use "
[email protected]" as the sender's email address. How can we integrate this email address into PEM?
You'll need to add the PEM to the delivery server, then you can see it in the dropdown on your Send Individual Emails action step's dropdown.
Note - You will only see active servers on your action step. You need to choose one and enter the active sender email.