Scheduled Workflow Didn't Run

Status: Open · Asked by Dan Cook on · 0 views

Dan Cook — Question ·
This workflow is secheduled to run Monday to Friday every day at 11am.
But today, it did not run.

This workflow is an important function within the business and needs to run.

Can this please be investigated.
Pabbly Support — Reply ·

Hello Dan,

Thank you for reaching out.

I would like to inform you that Pabbly faced a downtime with their scheduler service from 12:05 PM to 06:50 PM (Indian Standard Time). The service is now up and running as the Technical Team has restored the service. All the Polling-based triggers that were supposed to run during those hours for all users will now gradually execute and will be completed in a couple of hours.

All the workflows that are supposed to execute with Schedule (Pabbly) need to be executed manually, so users need to adjust the trigger time to execute the workflow if they need to execute it.

Also, all the tasks that get stuck at Delay steps in the workflow will also execute automatically. Users do not have to take any action manually.

We regret the inconvenience this issue has caused and are continuously monitoring the system until all the pending tasks are cleared.

Thank you for your understanding.

Thanks & Regards,

Adeel Akhtar
🌐 Pabbly.com

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