Scheduled Workflow Didn't Run

Hello Dan,

Thank you for reaching out.

I would like to inform you that Pabbly faced a downtime with their scheduler service from 12:05 PM to 06:50 PM (Indian Standard Time). The service is now up and running as the Technical Team has restored the service. All the Polling-based triggers that were supposed to run during those hours for all users will now gradually execute and will be completed in a couple of hours.

All the workflows that are supposed to execute with Schedule (Pabbly) need to be executed manually, so users need to adjust the trigger time to execute the workflow if they need to execute it.

Also, all the tasks that get stuck at Delay steps in the workflow will also execute automatically. Users do not have to take any action manually.

We regret the inconvenience this issue has caused and are continuously monitoring the system until all the pending tasks are cleared.

Thank you for your understanding.

Thanks Adeel,
Does Pabbly send out emails for when issues occur? So your customers know and can implement secondary measures.

Hello Dan,

Yes, Pabbly does inform users when such issues occur. However, due to the Rakshabandhan Festival today in India, the Pabbly Team is working with low capacity today, due to which the users were not informed on time, and the Downtime took longer than usual to get fixed. However, we will take measures for the future so that such issues do not occur again.

We regret the inconvenience caused to you.

Completely understandable. Holidays do make any business run a little stretched.
Thank you for looking into this and for all your help

Happy Rakhi!

You're welcome. Thank you for your understanding.