Send out Email Using Microsoft Teams Account

[ichilddev]

Dear Support

Function: 1.0 YES Message Blast Test

We are trying to setup the email sending configuration but in vain. The following is the video::

Microsoft Teams Email Setup - 8 July 2025

Use Loom to record quick videos of your screen and cam. Explain anything clearly and easily – and skip the meeting. An essential tool for hybrid workplaces.

www.loom.com

We have a teams account [email protected]， when set up, Pabbly asked for an admin account. We have used [email protected] as the Admin account (with admin access)

Kindly advise if the above is correct method to use? We have also tried Microsoft Exchange, Teams function but in vain. It seems that Teams Send Email does not have Bcc

Outlook Configuration

POP, IMAP, and SMTP settings for Outlook.com - Microsoft Support

Learn more about the POP, IMAP, and SMTP settings for Outlook

support.microsoft.com

 

[Preeti Paryani]

Hello @ichilddev,

Thank you for reaching out.

Yes, you can use a non-admin email to connect with Microsoft 365 for sending emails. However, the admin must first grant the necessary permissions to that specific email account within your Microsoft 365 environment. You can check your Microsoft admin settings to ensure the correct permissions are in place.

Regarding the BCC and CC options in the Microsoft 365 "Send Mail" action, we understand the need for these features and have already escalated this request to our technical team. We will keep you informed as soon as there are any updates.

 

[ichilddev]

Hi

Hello @ichilddev,

Thank you for reaching out.

Yes, you can use a non-admin email to connect with Microsoft 365 for sending emails. However, the admin must first grant the necessary permissions to that specific email account within your Microsoft 365 environment. You can check your Microsoft admin settings to ensure the correct permissions are in place.

Regarding the BCC and CC options in the Microsoft 365 "Send Mail" action, we understand the need for these features and have already escalated this request to our technical team. We will keep you informed as soon as there are any updates.

Is there a guide what kind of permission to be granted within the Microsoft 365 environment? There's no documentation on this for reference.
Honestly, we are using Pabbly as third party conduit, we won't know how to provide access within the M 365 environment, since most of the permission has been done at the Pabbly side when connecting the function. Your brevity reply does not really provide much precise guidance.

 

[ArshilAhmad]

Please try using the following details:

• Server Address: smtp-mail.outlook.com
• Username: Your Outlook Email Address (e.g. [email protected])
• Password: Your Outlook Password
• Port Number: 587 (With TLS)
• Alternative Port Number: 25 (Without TLS/SSL)
• Sending Limits: 300 Emails a day or 100 recipients a day.

 

[ichilddev]

Please try using the following details:

• Server Address: smtp-mail.outlook.com
• Username: Your Outlook Email Address (e.g. [email protected])
• Password: Your Outlook Password
• Port Number: 587 (With TLS)
• Alternative Port Number: 25 (Without TLS/SSL)
• Sending Limits: 300 Emails a day or 100 recipients a day.

Dear Support,

Thanks for your updates.
For this, shall we use Pabbly SMTP or Outlook?
SMTP Pabbly seems to have problem.

 

[Preeti Paryani]

For this, please try using SMTP(Pabbly) and let us know if it works.

Dear Support,

Thanks for your updates.
For this, shall we use Pabbly SMTP or Outlook?
SMTP Pabbly seems to have problem.

 

[Preeti Paryani]

Hello @ichilddev,

We are pleased to inform you that you will now be able to send email via Microsoft 365 utilizing the cc and bcc fields by using the action named Send Mail to Multiple Users.

Regarding the BCC and CC options in the Microsoft 365 "Send Mail" action, we understand the need for these features and have already escalated this request to our technical team. We will keep you informed as soon as there are any updates.