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Share PDF File With Anyone has Issue (Intermittent Issue)

ichilddev

Member
Dear Support
Task ID: IjU3NjAwNTY4MDYzMjA0M2Q1MjY0NTUzNDUxMzU1MTY0NTQzOCI_3D_pc
Workflow: V4 Create Receipt PDF &/Or Send Receipt

Problem:
1: Received email regarding error
2. Check flow that all process is valid:
- Create Google Doc from Template - Done without Error
- Share Created Google Doc with anyone - Done without Error
- Upload to Drive and Created Google Doc into PDF - Done without Error
- Share PDF file with Anyone - Done with Error - System indicate no ID given

We have since Re-execute the Process and success.

We wanted to find out what could be the reason to prevent this from happening again.
 

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    945am received issue 2.jpg
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  • All process done well, except Share Pdf with Anyone which does not take in the previoud step v...jpg
    All process done well, except Share Pdf with Anyone which does not take in the previoud step v...jpg
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  • Google Doc File has been shared with anyone.jpg
    Google Doc File has been shared with anyone.jpg
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    PDF File has already been created.jpg
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  • ReExecute without Changing Workflow - Success.jpg
    ReExecute without Changing Workflow - Success.jpg
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    ReExecute without Changing Workflow.jpg
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A

Arshita

Guest
Please allow me some time to check this issue with our team. We will get back to you soon.
 
A

Arshita

Guest
Hey @ichilddev

I would like to inform you that the reason why your workflow is not being executed in automation is because of a certain delay between Uploading a file in a google drive and sharing the PDF file with anyone.

Pabbly Connect captures the webhook response and immediately executes the next step. However, it takes some time to generate a PDF and then share that PDF with anyone, resulting in a failed execution.

To solve this issue, you can add a delay of 1 minute to your workflow. This way, Pabbly Connect will wait for one minute before searching and uploading the PDF, giving it enough time to share. Once the PDF is generated, Pabbly Connect will successfully locate it, and your workflow will proceed without any problems.
 

ichilddev

Member
Hey @ichilddev

I would like to inform you that the reason why your workflow is not being executed in automation is because of a certain delay between Uploading a file in a google drive and sharing the PDF file with anyone.

Pabbly Connect captures the webhook response and immediately executes the next step. However, it takes some time to generate a PDF and then share that PDF with anyone, resulting in a failed execution.

To solve this issue, you can add a delay of 1 minute to your workflow. This way, Pabbly Connect will wait for one minute before searching and uploading the PDF, giving it enough time to share. Once the PDF is generated, Pabbly Connect will successfully locate it, and your workflow will proceed without any problems.
Hi thanks for the update and explanation.

Should 15 secs be good? 1 mins seems long and the user could be waiting.

Any better idea how this can be expeditated?
 
A

Arshita

Guest
I would like to inform you that the "Delay" module in Pabbly does not support delays in seconds. If you include the delay module in your workflow, please note that the minimum delay you can set is 1 minute
 
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