Shipstation to Pabbly to Google Sheets issue

[RegisteredAlex]

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I don't authorize Pabbly Support to log in to my account.

I am having an issue where it seems that the automation skipped over some of my orders and it pasted a few of my recent orders. But there's about a couple hours gap in the orders it pasted and the ones that it was supposed to paste. Is this something normal? Should I wait for all the orders to get triggered? It should be all new orders on shipstation that are triggered and it was working fine before, but now while making some changes it seems it skipped over some of the orders that needed to be automated and its not even showing in the actions that it failed or partially failed, its not showing that it tried to get those orders. I know this because I checked each action and looked at the order details it pulled and its missing some orders. I could use some help to know how I can get it to get those orders missed and for this not to happen again. Thanks!

 

[Preeti Paryani]

Hello @RegisteredAlex,

Could you please provide us with the Workflow URL where you are facing this issue? This will help us investigate the problem more effectively and assist you accordingly.

Please be aware that to assist you effectively, we may need to access your Pabbly Connect account. If you're comfortable with this, please grant us permission by stating in your next reply:

"You have my permission to log into my Pabbly Connect account and edit the workflow, if required. Here is the registered email address associated with it."

Looking forward to assisting you further.

 

[RegisteredAlex]

Hello Preeti! I actually figured it out already it was an issue with my sheet name during editing. All good!

 

[Soumya Tripathi]

Hello @RegisteredAlex
We’re glad to know that your issue has been resolved.
If you have any further questions or concerns, please don’t hesitate to reach out. We’re always here to help.