Shopify and Kajabi Issue

Marie987

Member
Hi,
I want to create an automation so when someone purchases a digital product from our Shopify store they are granted access in Kajabi. The way we have it setup now it is only granting them access to the first item in their purchase so if they buy three things it only gives them access to the first one. What do I need to change in order to grant them access to everything they purchase in Shopify? I am guessing I have the filter setup wrong. I will attach screenshots.
 

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Preeti Paryani

Well-known member
Staff member
Hello @Marie987

Can you please capture the response of your trigger step in advance format? This will allow us to better guide you on how to set up the workflow to achieve the desired use case.

You can capture the response in advance format by clicking on the Re-Capture Webhook Response button after turning off the simple response toggle button (Please make sure the captured response carries multiple digital products).

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