Shopify Order Shipment Status Updates

[Amit kesharwani]

Hi, I want to send a whatsapp message for Shopify order shipping updates.

I don't know which Shopify Webhook provide this information.

Message I want to send :

"Your order is coming tomorrow"
"Your order will Deliver Today"
"Your Order has been delivered"

Tell me about the webhook and the field that has this information.

 

[Preeti Paryani]

Hello @Amit kesharwani,

Upon reviewing the available Shopify webhook events, we could not find any specific event that directly tracks the delivery status of an order. However, we have identified a few webhook events related to fulfillment, which you may consider using. Please refer to the attached image for more details.

To gather more information on the most suitable webhook for your requirement, we recommend reaching out to the Shopify Support Team, as they would be better positioned to guide you on this.

https://shopify.dev/docs/api/admin-rest/2025-01/resources/webhook#event-topics

Let us know if you need any further assistance.

 

[Amit kesharwani]

These webhooks don't provide the customer number and order details. At least how do I get to know the order has been delivered?

 

[Preeti Paryani]

Hello @Amit kesharwani,

In that case, we recommend contacting the Shopify team to determine the most suitable workflow for retrieving the required information. Accessing PLL info and other details may depend on the Shopify plan you are using.