Shopify V2 Create Draft Order with Custom Product

[Fishrider]

Your Task History ID

IjU3NjUwNTY4MDYzMjA0MzE1MjY0NTUzMDUxMzI1MTY1NTQzMzBmMzQi_pc

I am having trouble with the Shopify V2 creating a draft order. I had an order created one time when I was testing a create draft order inside the workflow. It kind of worked, but did not attach a customer to the draft order. Is there a way to do this? Every other time I have attempted to test the workflow or run it as a complete test, the workflow does not create the order. I can update and create Shopify customers just fine in workflow.

Thank you,

Mike

 

[Preeti Paryani]

Hello @Fishrider,

Thanks for reaching out!

To better understand the issue, could you please share more details about the workflow setup? Specifically, a screen recording showing the steps you're following to create the draft order and the result you're seeing inside Shopify would be very helpful. This will allow us to identify why the customer isn't being attached or why the draft order isn't being created consistently.

Looking forward to your response so we can assist you further.

 

[Fishrider]

I'm not seeing any results in Shopify. My workflow uses an Email Parser from a WP form --> Text Parser to pull emails, name and address, --> Pabbly Router ----> Create or Update Customer depending on whether or not the customer exists in my Shopify database ----> Create Draft Order using Shopify V2: I chose to use the info from the Text Parser to fill the information. Unfortunately, I did not save the single time out of 50 that I was able to create a draft order. It did not have an amount or customer attached to it. I received no output from the workflow aside from updating or creating customers. I also included a short video of the workflow here: https://www.dropbox.com/scl/fo/yxzi...7G24zUTQ?rlkey=0kodvs39bdcy2p2rvor2q2q7f&dl=0

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[ArshilAhmad]

Please establish a new connection with your Shopify account by following the steps in the video shared below. Make sure to select the relevant Admin API access scopes required to create draft orders. Kindly record your screen throughout the process of creating the new connection, and if the issue persists, share the video in this thread.

We have moved this thread to Private Discussions to maintain confidentiality.