Slack Join Channel Action Having An Error

[JRF]

Your Task History ID

IjU3NjUwNTZjMDYzNzA0M2Q1MjZiNTUzNjUxM2I1MTYxNTQzODBmMzci_pc

Hi Pabbly Team!

I am trying to automate adding people to a specific private Slack channel but the "JOIN CHANNEL" action is not working? I am having this error: method_not_supported_for_channel_type (see image below).

I also tried to use the "INVITE USERS TO CHANNEL" action but could not properly map the user because I needed to choose from the existing/dropdown list. My trigger is a webhook that catches information to our form in GHL and should automatically add that contact to a private Slack channel.

 

[Deleted member 15445]

Hey @JRF

You can use "Search User by Email" for getting the user details and then you can use "Invite Users to Channel"

Please try it out and let us know if it works for you.

 

[Preeti Paryani]

Hello @JRF

It seems you are trying to join a private channel, this could be the reason you are getting the error "method not supported for channel type". Please note that the error is being sent by Slack's end, consider contacting them to learn more about the issue - https://api.slack.com/methods/conversations.join

 

[JRF]

@Luv have you already tried this? thanks for the suggestion but it's having an error: user_not_found

@Preeti Paryani will contact them

 

[Preeti Paryani]

Hello @JRF

Sure, please reach out to them, and let us know if you require any assistance from our side.