SSL on pabbly subscription subdomain

[dbs00]

How to fix the broken SSL on custom domain

edit: fixed by enabling Use Proxy option in Cloudflare for the subdomain

 

[MukeshR]

Hello @dbs00 ,
We have checked the SSL configuration, and it appears that the custom domain & SSL you added is not set up correctly. This is likely causing the error you're experiencing. We kindly request that you configure the SSL properly in your account. You can refer to the tutorial video below for steps on how to configure SSL correctly.

https://forum.pabbly.com/threads/how-to-setup-custom-domain.17553/

 

[dbs00]

seems I had to tick the "Use proxy" option.
tyvm, now its working

 

[MukeshR]

Hello @dbs00 ,

Thank you for the confirmation. If you have any other concerns, please feel free to let us know. We are here to assist you.

 

[myesolution]

Hi @MukeshR,
There must have been in Cloudflare, because when I select the SSL/TLS encryption as "Flexible" my main website will no longer work — I get an error of "too many redirects".

My host (Hostinger) instructs the domain SSL/TLS encryption MUST be "Full" or "Full (Strict)".
The error page for my Pabbly custom domain (myportal.XXXXXXXX.com) there is a mismatch, its security certificate is from payments.pabbly.com - (because my DNS setting is "custom.pabbly.com").

This can be resolved by Pabbly installing a SSL on the "custom.pabbly.com" domain – Can you please do this? It will eliminate the issue.

Kind regards,
Mandy

 

[myesolution]

Hey @MukeshR ,

I wanted to update you on my progress with this.
Using Hostinger and Cloudflare together, you need to set the SSL/TLS encryption to "Full" — and both my website and the portal work simultaneiously - Hooray!!!

Therefore, the "Flexible" and the "Full (Strict)" encryption will both give you either an error on the custom domain, or on the website.

Hopefully this will help others who are using Hostinger also.

Regards,
Mandy

 

[Soumya Tripathi]

Hey @myesolution,

Thank you for the update.