Stopping Execution from Continue

[andrewstrealtor]

Why is it no longer possible to stop an executed workflow? There used to be an option at the top of the task history, if the workflow hadn't finished yet, to cancel it from continuing. I have a workflow with a 45 minute delay and many times I would like to stop it from continuing past this delay when I realize there's been an error. Why is this option not presenting anymore?

 

[ArshilAhmad]

Hi @andrewstrealtor,

You still do get an option to stop a workflow execution.

 

[andrewstrealtor]

Do it work for re-exectued, failed workflows? Doesn't seem to.

 

[ArshilAhmad]

Yes, even 'Re-executed' workflows can be stopped.

google_screen_recording_2024-03-22T21-09_41.675Z.webm

drive.google.com

 

[andrewstrealtor]

Well this doesn't appear to be the case. I have often tried to stop an executed workflow before it has completed and the button is not present. Does it work with router step? I don't know why it doesn't appear for me. Often I have a workflow that I'll see hasn't completed yet, that includes a 45 minute delay in a router step and I want to terminate it before those 45 minutes are anywhere even close to being finished, and I can not see this option to terminate the execution. Can you please double check and fix the issue if it should be an available option for workflows that are not yet finished running? Why doesn't the button appear if there's still plenty of time left in a delay step and more steps that haven't executed yet?

 

[ArshilAhmad]

We were unable to replicate the issue you described, even with the Delay step within a Router. If you encounter this issue again, please create a short screen recording and share it with us in this thread.