Stripe Connect Payments Fail Occasionally

[Tvx1]

Hello,
I setup an automation to monitor my Stripe Connect convenience fees collected from my customers onto a Google Sheet, but they seem to fail every now and then. Not sure how to resolve this one. Any suggestions or pointers on how to resolve this is greatly appreciated.
Thanks

 

[Arshita]

Hey @Tvx1

Pabbly Connect waits for 25 seconds to receive a response from any application. The issue you are describing occurs when an application (Google Sheets) takes more than 25 seconds to process a request, and because of this, Pabbly Connect does not receive the response within 25 seconds, leading to the error you encountered.

Currently, the only workaround for this issue is to enable the Auto Re-Execution feature, which will automatically re-execute your failed tasks. Please read the attached thread below to understand how this feature works.

How to enable auto re-execution for workflows?

The Auto Re-Execution Feature: Automatically Re-Execute Failed and Skipped Steps The Auto Re-Execution feature in Pabbly Connect allows you to automatically re-execute failed and skipped steps in your workflow. With this feature, you can ensure the smooth flow of your workflows and reduce...

forum.pabbly.com

Alternatively, you can add a delay action step of at least 1 minute just before the Google Sheet action step.

 

[Tvx1]

Thanks. I'll give that a shot.