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Stripe sub - goes through even if card details not loaded

PatrickTpp

Member
With the recent stripe changes, the card details screen pops up (Eventually - very slow)
However, even if I dont load card details, the sub is still created.

this means customers can get a free subscription

What are we doing wrong????
 
V

Vipin Mishra

Guest
Hello Patrick,

We would like to inform you that you have added your Custom Domain with http so the data going to Stripe becomes wrong therefore Stripe not responding with data error so you have to remove this http in Custom Domain and add your URL directly without http or https then Stripe card details pop up will work fine.


1646042873617.png


Video tutorial for Custom Domain -
Forum link for Custom Domain - https://forum.pabbly.com/threads/how-to-add-ssl-to-your-custom-domain.2863/#post-19802
Docs for Custom Domain -
Also, we would like to inform that once you will click on Complete Order on Checkout Page then Customer and Subscription will get Create but it will show unpaid status and the subscription will not start until the customer will pay for this.


Regards,
Vipin
 

PatrickTpp

Member
ok but I can not delete the domain. I click delete - YES and it says please provide a custom domain but the old domain remains there and I can not edit
 
V

Vipin Mishra

Guest
Hello Patrick,

We have escalated your query to the concerned team and will update you with the resolution ASAP.

Thanks for your patience in advance.
 
V

Vipin Mishra

Guest
Hello Patrick,

We would like to inform you that we have deleted your Domain from Custom Domain and also we have added your Domain without http so it should work fine but it is still showing verification error (Site Not Secure) so we request you to please Delete your Domain and Add it in Custom Domain again by following SSL properly since this error comes due to SSL.


1646287742053.png



Video Tutorial for Changing DNS on Cloudflare -


If you need further support please reach out to us.


Regards,
Vipin Mishra
 
Last edited by a moderator:
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