• Instructions to Ask a Question

    Click on the "Ask a Question" button and select the application for which you would like to ask questions.

    We have 5 different products namely - Pabbly Connect, Pabbly Subscription Billing, Pabbly Email Marketing, Pabbly Form Builder, Pabbly Email Verification.

    The turnaround time is 24 hrs (Business Hours - 10.00 AM to 6.00 PM IST, Except Saturday and Sunday). So your kind patience will be highly appreciated!

    🚀🚀Exclusive Discount Offer

    Just in case you're looking for any ongoing offers on Pabbly, you can check the one-time offers listed below. You just need to pay once and use the application forever -

    🔥 Pabbly Connect One Time Plan for $249 (🏆Lifetime Access) -  View offer 

    🔥 Pabbly Subscription Billing One Time Plan for $249 (🏆Lifetime Access) - View offer

Stripe subscription, email address capture

Hello, I am trying to capture Stripe subscription in Pabbly, I need to also capture the email address, but doesn't seem like it's giving me thing data. How can I also get the email address of the customer? Thanks
I checked the videos from Pabbly, when the event is "charge" it seems to give the email, I am using subscription created, and there isn't an email given in data captured.
Hi, I am having the same difficulty. When I am building a similar action in Zapier (we are currently trying out Pebbly, Zapier and Make to see which fits best) it works and I am receiving the email. But not in Pabbly.


Staff member
Please try using 'Retrieve a Customer by ID' action event and see if that gives you the email address.

Watch the video shared below to understand how you can do so.