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stuck here for more than hours try multiple things but didn't work
- Thread starter harsh30s
- Start date
- Status
Hello @harsh30s,
Could you please confirm whether the page you are trying to access is owned by you? When using instant triggers, ensure that you are only working with pages you own, as attempting to access non-owned pages may result in errors.
Additionally, please verify that the Pabbly Connect app is correctly installed in both Facebook and Meta Suite for the specific page you are trying to access.
For a better understanding, you can refer to this video: Loom Video.
If everything is set up correctly and you are still facing the issue, kindly provide us with the workflow URL so we can analyze it further and assist you better.
Looking forward to your response.
Could you please confirm whether the page you are trying to access is owned by you? When using instant triggers, ensure that you are only working with pages you own, as attempting to access non-owned pages may result in errors.
Additionally, please verify that the Pabbly Connect app is correctly installed in both Facebook and Meta Suite for the specific page you are trying to access.
For a better understanding, you can refer to this video: Loom Video.
If everything is set up correctly and you are still facing the issue, kindly provide us with the workflow URL so we can analyze it further and assist you better.
Looking forward to your response.
harsh30s
Member
The Facebook page is not owned by me; it's one of my clients. She gave me direct access to their Facebook ad account rather than the Facebook business portfolio; she didn't have to. Also, I also created one more workflow with the same ad account and don't own access, and it's working.
I'm sharing workflow url kindly check these two are working and 3rd one is working.
1.
connect.pabbly.com
2. https://connect.pabbly.com/workflow...MUTFYTAoOCV8HdAceABJSUVYsUB1SKQZHWmkOUAAoAmM#
3. https://connect.pabbly.com/workflow...NB2IIHAUBVwFUJ1NJCCRUVwF7UB1TKFYPDzwOUFV9AGE#
I'm sharing workflow url kindly check these two are working and 3rd one is working.
1.
Pabbly
connect.pabbly.com
2. https://connect.pabbly.com/workflow...MUTFYTAoOCV8HdAceABJSUVYsUB1SKQZHWmkOUAAoAmM#
3. https://connect.pabbly.com/workflow...NB2IIHAUBVwFUJ1NJCCRUVwF7UB1TKFYPDzwOUFV9AGE#
You seem to be using the connection 'Facebook Lead Ads #2' in the workflow (https://connect.pabbly.com/workflow/mapping/IjU3NjYwNTZlMDYzZjA0Mzc1MjY5NTUzNzUxMzYi_pc), which is functioning correctly.
Try using the same connection in this workflow (
https://connect.pabbly.com/workflow/mapping/IjU3NjYwNTY5MDYzNjA0MzA1MjZhNTUzNDUxM2Ei_pc) as well instead of 'Facebook Lead Ads #5', then set up Facebook Lead Ads as your trigger step and see if that fixes your issue.
Try using the same connection in this workflow (
https://connect.pabbly.com/workflow/mapping/IjU3NjYwNTY5MDYzNjA0MzA1MjZhNTUzNDUxM2Ei_pc) as well instead of 'Facebook Lead Ads #5', then set up Facebook Lead Ads as your trigger step and see if that fixes your issue.
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