surecart and flodesk integration

[katiwhitney93]

Hi, I am trying to set up a connect when a Surecart subscription or purchase is made and sent to a specific Flodesk segment. However, when the details are pulled into Pabbly from the purchase, it does not include the name or email address. I am also unsure how to use the filter option on how to send the customers to specific Flodesk segments. Any support on how to do this specific connection would be helpful, thanks!

 

[ArshilAhmad]

Hi @katiwhitney93,

Could you please share the Workflow URL in which you have this use case?

 

[ArshilAhmad]

Please share the Workflow URL as shown in the screenshot attached below.

 

[katiwhitney93]

Hope that works.

Pabbly - Online Marketing & Sales Software

Automate your sales and marketing with Pabbly. Unite email marketing, lead capture, WordPress themes, subscription all at one place.

connect.pabbly.com

 

[ArshilAhmad]

Based on the workflow you have shared, it seems like you haven't captured any response from SureCart. Please make make a test submission by creating a subscription so that the response is captured.

After capturing the response from the trigger step, you can then use the "SureCart: Find Customer" action event to capture customer details.

 

[katiwhitney93]

Thanks. Can someone please look over this workflow, it seems to be working. However when I try to create a new workflow with a new different product subscription (with the subscription filter) it only pulls this ONE set of test data even when I run a new purchase for the other subscription. Why is that?

Pabbly - Online Marketing & Sales Software

Automate your sales and marketing with Pabbly. Unite email marketing, lead capture, WordPress themes, subscription all at one place.

connect.pabbly.com

 

[ArshilAhmad]

I reviewed your workflow and noticed that you are using 'subscription' as the Query in the SureCart: Find Product action event. Please note that in the Query field, you are supposed to enter the Product ID; only by using this Product ID will you obtain accurate product details.
However, you will not receive this product ID through the SureCart: Subscription Created trigger event, so this use case is not possible.

 

[katiwhitney93]

Okay so if I do "purchase made" would it work, since it's a subscription? Or is it still not possible

 

[ArshilAhmad]

You can try using the 'Purchase Created' or 'Order Created' trigger events. If these events provide you with the Product ID, then this should work.