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Tax Rule remained after being deleted

R

RayMizzi

Member
Removed GST from the tax rule and left a merchant fee.
BUT Gst was still being applied even though it was removed from the tax rule.

This occurred as I have changed my sub cost and wanted to remove the GST from the Sub payment.

The following occurred when I attempted to change the old plan to the new plan without GST
 

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Last edited:
P

PabblyMember2

Guest
Can you share the customer or subscription ID for which this error has occurred?
 
P

PabblyMember2

Guest
Hello Ray,
We are glad to let you know that the issue has been resolved now. The tax rule will not apply to any plan after deleting.
We request you to please check it at your end.
 
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