Teachable Enrollment shows error yet it worked..

[Wallimann]

Hello,
I often gets notifications that one of my tasks did not work. It's always the same one yet. Wanna check it seems to have gone through even though the task was not re-executed. This video explains: https://share.zight.com/WnuX7pBz

I would love to understand what's going on!

 

[ArshilAhmad]

Hi @Wallimann,

Please allow us some time to look into this concern. We will get back to you with an update soon.

 

[ArshilAhmad]

I had a discussion with the technical team, and they have informed me that the status seems to be coming this way from Teachable's end. If this issue occurs multiple times in succession, please let us know.

 

[Wallimann]

I had a discussion with the technical team, and they have informed me that the status seems to be coming this way from Teachable's end. If this issue occurs multiple times in succession, please let us know.

Thanks! I get that the error status comees from Teachable, but curious as to why that in that particular task I get the notification that it failed (marked as partially failed in Pabbly) but when looking in Teachable the task was executed.
It results in a lot of time having to check to see if the task really failed or not.

 

[ArshilAhmad]

Currently, we are unable to determine the reason behind the failure of that particular task. The status is coming that way from Teachable's end, which is why it's marked as a failed task. We suggest you monitor your workflow for some time, and if the issue occurs again, do let us know.