Template message sending from Shopify to WhatsApp Cloud API not working!!!!

[Kasymkhan]

Your Workflow URL

https://connect.pabbly.com/workflow/sendwebhookdata/IjU3NjUwNTZkMDYzNTA0MzQ1MjY4NTUzYzUxMzUi_pc

Сделал все как показано в инструкции. Это сработало отлично для меня. Бесплатная версия закончилась. Я обновил его и с этого момента он перестал работать.

 

[Arshita]

Hey @Kasymkhan

To resolve the issue, I kindly request you to make a new connection with your WhatsApp API application and try again.

You can refer to the video tutorial provided below for step-by-step instructions:

Also, make sure that you are entering or mapping the fields correctly.

Please let me know if you are still facing the same issue.

 

[Kasymkhan]

I did everything right but it still gives me this error. I would like to send a video of how I do it, but it says that the file is too large. But I have a "hello world" message template working and sending. Everything is sent with this template. The rest gives an error. Please solve the problem!

 

[Kasymkhan]

Одному сотруднику я уже отправил обращение с этой ошибкой, он не помог. Я отправил ему видео. Могу ли я как-то отправить его вам, чтобы они могли видеть, что не так.

 

[Arshita]

Hey @Kasymkhan

We have responded to your query on ticket #517764. Kindly check and let me know.

 

[Kasymkhan]

Hello, I want to inform you that it still did not help

 

[Arshita]

Hey @Kasymkhan

I request you to please check ticket #517764 and reply back on it.

 

[Kasymkhan]

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