Testing works, but data incorrect when actually used (Slack & Amelia)

[clicklabsdev]

Hi,
I am having a weird issue. Whenever I do a test, it pulls in the appointment information correctly. However, when a customer does it, it doesn't use the appointment time, it pulls in the purchase time instead. I cannot figure this out. I'm using WP Amelia and Slack.

 

[Himesh]

Hi,
I am having a weird issue. Whenever I do a test, it pulls in the appointment information correctly. However, when a customer does it, it doesn't use the appointment time, it pulls in the purchase time instead. I cannot figure this out. I'm using WP Amelia and Slack.

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Hello @clicklabsdev , You are payment date and time instead of appointment time, There shuold be another date/time parameter which is coming in response. If you are still not able to solve this on your own feel free to DM me and we can do a free zoom call. FYI I'm not from Pabbly Connect team, just a freelancer who helps other Pabbly users.

 

[clicklabsdev]

Hello @clicklabsdev , You are payment date and time instead of appointment time, There shuold be another date/time parameter which is coming in response. If you are still not able to solve this on your own feel free to DM me and we can do a free zoom call. FYI I'm not from Pabbly Connect team, just a freelancer who helps other Pabbly users.

Hi there ! thanks for your reply.
so when i search date, that one is the only one with the correct information, of Jan 2nd. Which one do i choose instead ?

 

[Himesh]

Hi there ! thanks for your reply.
so when i search date, that one is the only one with the correct information, of Jan 2nd. Which one do i choose instead ?

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Can we have a zoom call? It'll be free we both can test it.