Text Formatter is not working properly

[Gaurav Dembla]

Your Workflow URL

https://connect.pabbly.com/workflow/mapping/IjU3NjYwNTY4MDYzNTA0M2M1MjZjNTUzMTUxMzci_pc

Your Task History ID

IjU3NjUwNTY1MDYzMzA0M2Q1MjY1NTUzNDUxM2I1MTYwNTQzNDBmMzAi_pc

Consent to Access & Modify

I authorize Pabbly Support to log in to my account and make changes to the specified workflow for troubleshooting.

Hi kindly check the below given screenshot instead of separate results for Split text it is giving the wrong output
["18th","Mar","2025","08:00","PM","Tuesday"]

 

[Hrishabh.pabbly]

Hello @Gaurav Dembla ,

Thank you for sharing the screenshot and workflow details.

We’ve checked your setup. To resolve the incorrect output from the Split Text action, please change the Response Type of Step 3: Text Formatter (Pabbly) – Split Text from Advanced to Simple.

Once this change is applied, the split results will be returned correctly as separate outputs.

Please try this and let us know if you still face any issues—we’ll be happy to assist further.

 

[Gaurav Dembla]

Hello @Gaurav Dembla ,

Thank you for sharing the screenshot and workflow details.

We’ve checked your setup. To resolve the incorrect output from the Split Text action, please change the Response Type of Step 3: Text Formatter (Pabbly) – Split Text from Advanced to Simple.

View attachment 63871

Once this change is applied, the split results will be returned correctly as separate outputs.

Please try this and let us know if you still face any issues—we’ll be happy to assist further.

Nopes its the same and even after clicking on simple when i am testing it
showing the same result... and after i saved it as simple and reopened the step it came back to advanced by default
and its not only happening only in this account i have checked it in multiple other clients accounts also its the same issue

check this video

Text Formatter is not working properly | Pabbly Support

www.awesomescreenshot.com

 

[Hrishabh.pabbly]

Hello @Gaurav Dembla ,

Thank you for the detailed explanation and for sharing the video.

We request you to please clear your browser cache and cookies, then log in again and try testing the step once more. In many cases, this behavior is caused by cached data on the browser side.

We’ve checked this from our end and are unable to reproduce the issue—the Split Text action is working as expected for us.

Please try the above and let us know if the issue still persists. We’ll be happy to look into it further.

 

[Resham]

Hello @Gaurav Dembla,

If the issue persists after clearing the cache, please let us know. Since this appears to be a cache-related issue, it should most likely be resolved once the cache is cleared.