Text Formatter Issue For Split Text

sandip789

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Your Workflow URL
https://connect.pabbly.com/v2/app/workflow/mapping/IjU3NjcwNTZkMDYzMTA0Mzc1MjY5NTUzZDUxM2Ii_pc
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IjU3NjUwNTY1MDYzNTA0MzE1MjZiNTUzNTUxM2E1MTY2NTQzNjBmMzgi_pc
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I’ve completed an integration between Instamojo and Zoom Webinar Registration, but I’m facing an issue with the Split Text → Text Formatter functionality.

The issue doesn’t occur in all cases—only in specific scenarios—and I’m trying to understand why. I’ve attached a screenshot for reference, but here’s a brief explanation:
From the payment page, the user’s name is received as “Dixita Mukhopadhyay.” However, when this value is passed through the Split Text formatter:
  • Result 0: Dixita
  • Result 1: null
  • Result 2: Mukhopadhyay
Because of this, the first name field in Zoom registration works correctly, but the last name field fails. This happens because I’m mapping Result 1 to the Zoom last name field, which is null in this scenario.
I have tried using this name multiple times but its behaving same everytime.

Could you please help me understand why this behavior is occurring and how to handle it properly?



Few screenshots from Failed Task.
1766954917232.png
1766954940686.png


1766954974540.png



MY WORKFLOW SETUP FOR TEXT FORMATTER

1766955026489.png


ZOOM SETUP
1766955062985.png

Its not happening for all usernames rather.
 
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