There's a problem with the AI opening step. It's malfunctioning.

[stevenphan]

Your Workflow URL

https://connect.pabbly.com/task/history?filter_status=applied&filter_by_workflow_id=IjU3NjcwNTZkMDYzZTA0MzM1MjZmNTUzNTUxMzYi_pc

Consent to Access & Modify

I authorize Pabbly Support to log in to my account and make changes to the specified workflow for troubleshooting.

Why is the output grouped into one section, when I'm using content to reply to reviews? Explain why not.
Before:

After:

 

[Preeti Paryani]

Hey @stevenphan,

Thanks for sharing the screenshots.

It seems the issue might be due to the browser cache. Kindly try the following steps:

1. Clear your browser cache and refresh the page.
2. Open the specific action step and select Response Format = Simple.
3. Click Save & Send Test Request again.

Please let us know if the issue still persists.