Thread not parsing

[MistyMtn]

Your Task History ID

IjU3NjEwNTY0MDYzMzA0M2Q1MjZiNTUzNTUxMzA1MTYwNTQzNSI_3D_pc

Hello, I am trying to parse info from an email. For some reason the task runs twice and will not extract the first and last name, date stayed and number of reservations within the email. I believe I have tried everything but am likely missing something. Thank you in advance!

 

[Supreme]

Hey @MistyMtn

Could you kindly inform us at which point in your workflow you're encountering difficulties when attempting to extract details from the email?

 

[MistyMtn]

Hello, it looks like it stops working properly at Steps 4-7. Thank you!!

 

[MistyMtn]

Here is the Googlesheet data: Items in green are good.

 

[Supreme]

Hey @MistyMtn

Based on the latest task history ID in your workflow, it's evident that the Text Parse action you've configured for emails is capturing emails with varying content. This variability is causing your Text Parser to encounter difficulties in accurately extracting the relevant data during certain executions.

To resolve this issue, we recommend recapturing a new email and fine-tuning the Text Parser wordings to extract the details more precisely by focusing on specific keywords and common sentence structures.

Reviewed Task History ID - IjU3NjEwNTY0MDYzNjA0MzE1MjZiNTUzMDUxM2I1MTY1NTQzMiI_3D_pc