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Unable to Assign leads to the Sales Team - Zoho CRM

QuickSell

QuickSell

Member
Hi i am not able to assign leads to particular TLs on Zoho. Below is the Error that is getting shown for the flow "Zoho - Round Robin" -
 

Attachments

  • 1679478560119.png
    1679478560119.png
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P

Pabblymember11

Guest
Hey @QuickSell

You must enter the owner's Id rather than their name in the Lead Owners box of the Zoho CRM action step.

1679485686647.png
 
QuickSell

QuickSell

Member
Hi We are not able to find the Lead Owner ID in Zoho. Where can we get the Owner ID corresponding to each team member.
 
P

Pabblymember11

Guest
QuickSell said:
Hi We are not able to find the Lead Owner ID in Zoho. Where can we get the Owner ID corresponding to each team member.
Click to expand...
You can get the Lead Owner ID from the " Zoho CRM: Get Account" action step.

1679917959907.png
 
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