Unable to Connect Gmail

[woodennickel]

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I don't authorize Pabbly Support to log in to my account.

I have a workflow with the final step being Gmail - sending an email.
It has worked fine for 4 months.
Today it failed.
I tried to update the connection but the Sign in to Google is greyed out.
I tried to add a new connection but the sign in to Google is greyed out.
I opened both Pabbly Connect and Gmail in incognito tabs to try, but the same results.

 

[Georges]

Hi Woodennickel

I was able to send an email using my gmail by using SMTP Pabbly. Have you tried that option?

 

[ArshilAhmad]

Hi @woodennickel,

Please try establishing the new connection directly within your workflow and check if you are able to do so.

Thanks & Regards,
Arshil Ahmad
Customer Support Associate
Pabbly.com
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[woodennickel]

Hi @woodennickel,

Please try establishing the new connection directly within your workflow and check if you are able to do so.View attachment 65376View attachment 65375


Thanks & Regards,
Arshil Ahmad
Customer Support Associate
Pabbly.com
Rate your support

I did try that. Now that being said, as I have played with this for the last hour, suddenly the google sign in is no longer greyed out. No idea why or how.. but i think I have fixed it as of a couple of minutes ago. Still to be tested. Thank you

 

[woodennickel]

Hi Woodennickel

I was able to send an email using my gmail by using SMTP Pabbly. Have you tried that option?

Good to know. Just watching a video on what this looks like. thank you.

 

[ArshilAhmad]

I did try that. Now that being said, as I have played with this for the last hour, suddenly the google sign in is no longer greyed out. No idea why or how.. but i think I have fixed it as of a couple of minutes ago. Still to be tested. Thank you

Sure, do let us know how it goes.

Thanks & Regards,
Arshil Ahmad
Customer Support Associate
Pabbly.com
Rate your support

 

[woodennickel]

Sure, do let us know how it goes.

Thanks & Regards,
Arshil Ahmad
Customer Support Associate
Pabbly.com
Rate your support

It is working.. no idea why it took so long to not be greyed but ... hopefully not again for awhile

 

[Preeti Paryani]

Hi @woodennickel,

Thank you for confirming that everything is working fine now.

If you face any issues in the future or need any assistance, please feel free to reach out to us anytime. We will be happy to help.