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Unable to send dynamic image in whatsapp API

Parth

Member
Unable to send google drive image in whatsapp template. it shows below error while sending message

1742217863173.png
 

Preeti Paryani

Well-known member
Staff member
Hello @Parth,

The issue you are facing is since the image you are trying to use doesn't fulfills the image specification as per Meta guidelines. Please make sure the file you're trying to upload has the mime type as image/png or image/jpeg, refer to the API docs and attached image for more info.


1742274587708.png
 

Preeti Paryani

Well-known member
Staff member
Hello @Parth,

As per the API response file seems to mime type as text/HTML, refer to the attached image for more info. Please provide us with the file you're trying to use so we can better look into the issue.

1742292857605.png
 
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